FAQs

Looking for more information about our products or services? Below you’ll find answers to some of the most frequently asked questions about our printed display products, artwork, delivery and ordering process. If you can’t find the answer you’re looking for, our friendly team is always happy to help.

I’m not sure which display product I need. Can you help?

Absolutely. Whether you’re attending a trade show, exhibition, outdoor event, retail promotion or marketing campaign, our experienced sales team can recommend the most suitable display solution for your requirements.

Simply call us on 0113 399 6749 or email us, and we’ll guide you through the options to help you choose the right product for your budget and event.

I can’t find the product I’m looking for. Can you source it?

Yes. Although our website features a wide range of display products, we can source and manufacture many additional print and display solutions. If you require a bespoke product or something not listed on our website, simply email us at info@displaysignsdirect.co.uk with your requirements, dimensions or reference images, and we’ll be happy to provide a quotation.

Do your prices include VAT?

Unless otherwise stated, all prices displayed on our website exclude VAT. VAT will be added during checkout where applicable.

Do you offer trade accounts?

Yes. We offer 30-day credit accounts to approved trade customers, subject to satisfactory credit references. All other orders must be paid in full before production begins.

Can I see a sample before placing an order?

Yes. We offer material sample packs for many of our products, allowing you to check the print quality, material finish and colour before placing a larger order.

Can you match my brand colours?

We always aim to reproduce colours as accurately as possible. However, colours displayed on computer screens use the RGB colour space, while commercial printing uses CMYK inks.

Where colours fall within the printable CMYK colour range, we can normally achieve a close colour match within approximately ±5%. If colour accuracy is critical, we recommend supplying Pantone references wherever possible.

Do you offer artwork design services?

Yes. Our in-house design team can create professional artwork for banners, exhibition displays, gazebos, roller banners, flags, lightboxes and many other printed products.

Artwork design can be added to most products during the ordering process, or you can contact us for a bespoke quotation.

Will I receive a proof before printing?

If you supply print-ready artwork, your files will be checked before production. We also offer an optional artwork checking service and digital proofing where required, giving you the opportunity to approve your design before printing begins.

What artwork file formats do you accept?

We accept most common artwork formats including PDF, AI, EPS, PSD, TIFF, JPG and PNG. For the highest print quality we recommend supplying a high-resolution PDF with fonts outlined and images embedded.

How long will my order take?

Our standard production turnaround is approximately four working days from artwork approval. Delivery times may vary depending on the product ordered and delivery location.

If you require a faster turnaround, please contact our team before ordering and we’ll do our best to accommodate your deadline.

Do you deliver throughout the UK?

Yes. We deliver throughout mainland UK using trusted courier partners. Delivery charges and estimated delivery dates are shown during checkout.

Can I order bespoke sizes or custom printed products?

Yes. Many of our display products can be manufactured to bespoke sizes and specifications. If you require something outside our standard range, simply contact our team and we’ll provide a tailored quotation.